SHIPPING & RETURN
Where do you ship?
We ship most countries free on orders of $30+.(North America, Europe, Asia,India, Australia and South America). If your location is not available to select at checkout, please contact email@example.com
How long is the shipping?
We partenrs with designers and suppliers around the world to source our products. Items typically ship within 5 business days of receiving an order. From that point, it takes approximately 10 – 15* days for items to arrive. As soon as your product ships, you’ll receive a tracking number that will let you keep tabs of where your order is at all times.*Do expect longer shipping duration due to the COVID-19 situation with a reduced number of flights and manpower.
I ordered two products, but have received only one... what's happening?
Since we have a large assortment of products that are not stored in the same warehouse, it is possible that some products get shipped separately. Items ordered together may not be delivered to you on the same day and may come in separate packages.
Do you provide express shipping options?
Expedite shipping is available but additional fee will be charged. Please contact firstname.lastname@example.org if you want expedite shipping.
What is your return policy?
We accept returns of unused, unopened products within 30 days of your postmarked delivery date. For the return address and process, please contact at email@example.com with your order number and your reasoning before sending back the product. US customers can return products to our US warehouse.